Logistics clause
1. Service delivery method
The sales software and SaaS platform provided by the company adopts an online delivery model, and users can access the platform after completing registration and payment, without physical logistics distribution, and enjoy convenient use experience anytime and anywhere.
2. 平台访问与账户激活
The sales software and SaaS platform provided by the company adopts an online delivery model, and users can access the platform after completing registration and payment, without physical logistics distribution, and enjoy convenient use experience anytime and anywhere.
3. Update and maintenance
Our platform regularly pushes feature updates to improve the user experience. These updates are automatically applied online with no additional action, ensuring customers are always using the latest version. Users are notified of the maintenance schedule in advance to avoid peak service usage.
4. Data storage and export
The data generated by customers on the platform is managed and stored by customers themselves, and we provide secure storage solutions. Customers can export data at any time to facilitate business recording and backup.
5. Customer support
We provide our customers with online support services, including email and instant customer support, to help customers solve problems smoothly and improve the user experience.
6. Cancellation and refund policy
Users can request to cancel the service within the specified time, and the eligible part will be refunded according to the remaining service period, please refer to our refund policy for specific terms.
